Billing Policies

Billing Policies

Referrals and authorizations

Most insurance policies now require referrals or authorizations for advanced diagnostic procedures such as CT and MR examinations. Insurance companies usually require the ordering specialist or primary care physician's office obtain the authorization or referral for the procedure. Our staff assists patients and referring offices with this procedure.

Please contact our billing professionals at (813) 972-1381 for assistance.

Filing Insurance

Patients are responsible for the cost of services received. As a courtesy to our patients and to help them meet their financial obligations, UDI will bill their health insurance carrier for them. To do this efficiently, it is important that accurate and complete insurance information must be presented at the time of registration. It is the patient's responsibility to provide us with up-to-date insurance information.

Payments

Unpaid balances, including all co-payments, deductibles and any non-covered services are the responsibility of the patient and must be paid within 30 days of receipt of the statement. Payments may be made via cash, Visa, MasterCard, or personal checks and money orders. UDI will be glad to set up a payment plan for balances that exceed the patient's ability to pay the entire balance in a single payment. There are certain restrictions such as minimum payment requirements. Please contact the billing office for more details.

Assignment of benefits

UDI accepts assignments of benefits, and maintains an active relationship with all health insurance carriers. We may ask our patients to contact their insurance carriers for payment status and/or assistance if their account remains unpaid after 60 days. UDI reserves the right to bill a patient directly if their insurance company is unresponsive or particularly slow in making payment for services provided.

Please contact our billing professionals at (813) 972-1381 for additional details.

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    • Monday: 7:30 AM - 5:00 PM
    • Tuesday - Friday: 7:30 AM - 8:00 PM
    • Saturday: 8:00 AM - 4:00 PM
    • Sunday: Closed

    University Diagnostic Institute

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    An imaging center specializing in MRI and CT located on the campus of USF

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